Terms & Conditions of Use of Website
Please read these terms and conditions carefully before using this website. By using this website, you signify that you have read and accepted these terms and conditions. If you do not agree to these terms and conditions, do not use this website.
Information Purposes Only
ECF Omni S.A.R.L, Registered Office: 4 Rue Henri, Schnadt L-2350, Luxembourg (Registered Number B206279)
All materials presented on this website, including without limitation, any logo, design, text, graphic, and their arrangement, are licensed to or owned by ECF Omni S.A.R.L. Unless we indicate otherwise, you must not copy, distribute, republish, download, display, post or transmit any material from our website and app in any form or by any means, including, but not limited to, electronic, mechanical or otherwise, without our prior written permission or the written permission of the relevant copyright owner.
You must not do anything to alter, modify or add to the material on this website.
“OMNi” is a registered trade mark in England. Any other trademarks appearing on this website and app are the trademarks of the relevant owners. You must not use any trade mark that appears on this website without the written permission of the relevant owner.
In accessing this website, you must not:
disrupt or interfere with the website, or any services, system resources, accounts, servers or networks connected to or accessible through this website and or linked website;
disrupt or interfere with any other user’s enjoyment of this website or linked website and apps; attempt to obtain unauthorised access to this website or parts of this website and that are not opened to public access; or
Post or transmit to or via this website and any material that may infringe the intellectual property rights of any third party, or any defamatory, derogatory or offensive material or publication.
In addition, you agree that you are solely responsible for actions and communications you have undertaken or transmitted through this website. You agree to indemnify and hold us harmless from any claim, action, demand, loss or damages made or incurred by any third party arising out of, or relating to your conduct (including transmitting any defamatory, derogatory or offensive statements or material to any person), your breach of these terms and conditions, or your breach of any rights of third parties. This website contains links to other website and apps which are independent of OMNi and are maintained by third parties.
OMNi is not responsible for the contents of any third party website and shall not be liable for any damages or injury arising from the contents of such web sites. Any links to other website and apps are provided as a convenience to you as a user of this site, and does not imply OMNi endorsement of the linked web sites or association with their operators. You must asses their party website and app content for the suitability for your purposes. You are solely responsible for the actions you take in reliance of the content on or accessed through this website.
Third party web sites are likely to have their own restrictions on how you may use the content on those website and apps and what responsibility the website and app provider will accept (if any) in relation to the content.
You should ensure you read and comply with these. You must comply with all applicable local, state, national and international laws and regulations that relate to your use of or activities on this website.
Disclaimer and Limitation
We reserve the right to make any change to the information appearing on the website, including without limitation changes to any concept, design elements, diagrams and lay-out of, and the positioning of tenants at the shopping centre, at any time without giving notice.
We do not and cannot guarantee that this website or the server that operates is free of:
viruses or other corrupted materials; or
occasional outages or disruption of services, which prevent you from either accessing this website or other third party website and apps via this website
This website and the information, services, products and materials available through it are provided on “as-is” and “as available” basis, without warranty or condition of any kind, either expressed or implied, to the extent permitted under any applicable law.
Your use of this website, including all content, data or software distributed by, downloaded or accessed from or through this website, is at your own risk. You will be solely responsible for any damage caused to you, including to your business, financial affairs, or your computer system or loss of data that results from your use of this website and app, including the download of such content, data and/or software. For your own safety you should take regular back-up copies off data and use the latest virus checking software and OMNi cannot accept any liability arising from your failure to do so.
We expressly disclaim all liability howsoever caused to you or any other persons in respect of the information or material on this website (or accessed via this website), including but not limited to any diagrams and lay-out of the shopping centre, and any defamatory, derogatory or offensive material or publication.
We do not have any control over the information, products or services offered by third parties on or through this website, or at their own website and apps. With the exception of those damages arising as a result of fraudulent representations we assume no responsibility for and make no warranty or representation as to the accuracy, availability, currency, completeness, reliability or usefulness of the information, products or services distributed or made available by third parties on or through this website.
If a jurisdiction does not allow:
the exclusion of implied warranties; or
the exclusion or limitation of liability, in accordance with these terms and conditions but allows a limitation of liability to a certain maximum extent, then our liability is limited to that extent. To the full extent permitted by law, any conditions, warranties or liabilities imposed on us, or implied into these terms and conditions, under any law are hereby excluded.
For the purposes of this section, the words “we” or “us” include OMNi and its related bodies corporate, officers, directors, employees, agents, suppliers, and any other party involved in creating, producing, transmitting, or distributing this website or related services.
These terms and conditions are governed by and construed in accordance with the laws of England. You consent and submit to the non-exclusive jurisdiction of the English courts.
We reserve the right, without notice and in our sole and absolute discretion, to discontinue and terminate any service offered by or through this website as well as this website at any time.
If any of these terms and conditions is deemed unlawful, void or for any reason unenforceable, then that provision may be severed from these terms and conditions, and it will not affect the validity and enforceability of the remaining provisions.
If you would like to contact Omni Centre our contact details are as follows:
OMNi Centre, Centre Management Suite, 28 Greenside Row, Edinburgh, EH1 3AJ.
OMNi is committed to protecting your privacy and ensuring the security of your personal information. We use your information as set out in this Privacy Notice.
INFORMATION ABOUT US
OMNi is managed by Savills UK Limited on behalf of the owner of the property. The owner acts as joint data controller with Savills UK in relation to the personal information which is used in running OMNi. OMNi details are as follows:
Savills UK Limited
Registered office: 33 Margaret Street, London, W1G 0JD
Registered company number: 02605138
Contact details (should you have any questions): 163 West George Street, Glasgow, G2 2JJ
The owners are responsible for overall strategy decisions in relation to the shopping centre. Service providers or other third parties who handle your information may be appointed by the owner or by Savills UK on the owner’s behalf. Savills UK are responsible for the day-to-day management of your information, within the scope of their management contract, including storing it, keeping it secure and responding to any requests you make.
When we refer to ‘us’ or ‘we’ in this notice, we are referring to the owners jointly with Savills UK. References to Savills UK or the owners include their subsidiary companies. References made to ‘you’ or ‘your’ refers to any individual whose personal information we process.
We will treat your personal information as confidential and in accordance with data protection legislation; your personal information will only be shared with others in accordance with this Privacy Notice.
This Privacy Notice outlines:
- What personal information is
- Types of personal information we collect and why
- The legal basis for processing your personal information
- How your personal information is shared
- How long your personal information is retained
- How we keep your personal information secure
- Your rights in relation to your personal information
- How to contact us or to make a complaint
- How future changes to this Privacy Notice will be dealt with
Personal information is any information about you. This could include information such as name, date of birth, contact details, bank account details or any information about your circumstances.
Under data protection legislation certain personal information relating to health, racial or ethnic origin, religious beliefs or political opinions and sexual orientation is classified as ‘special’ due to it being sensitive information. We need to have further justifications for collecting, storing and using this type of personal information. Please see section 2.
Where this privacy notice makes reference to personal information it will include personal data, and where relevant, special categories of personal data.
TYPES OF PERSONAL INFORMATION COLLECTED AND WHY
Contract information and other correspondence
Whenever you engage with us (by email, telephone, post, SMS or via our website) we may collect your full name and contact details (such as phone number, email address and postal address) from you.
When you enter into a contract with us (or someone does so on your behalf) there will be personal information about you relating to that contract such as your name, contact details, contract details, and correspondence with us about the contract that will be required to enable us to carry out the contract with you. If the information is not provided we will be unable to perform our contract with you and may not be able to provide services to you or continue to provide certain services to you. When this is the case this will be explained at the point when information is collected from you
When you are entering into a contract certain information is generally mandatory including the information set out above plus any information required for us to carry out anti money laundering checks.
Call information. We may also collect details of phone numbers used to call our organisation and the date, time and duration of any calls. Please note that if we record your calls to or from us, we will inform you of this.
If you subscribe to receive marketing information or news we may collect your name and contact details (such as your email address, phone number or address) in order to send you information about events, goods or services which you might be interested in. We may collect this directly from you, or through a third party. If a third party collected your name and contact details, they will only pass those details to us for marketing purposes if you have given your permission.
You always have the right to ‘opt out’ of receiving our marketing. You can exercise that right at any time by contacting us at email@example.com If we send you any marketing emails, we will always provide an unsubscribe option to allow you to opt out of any further marketing emails. We may still need to contact you for administrative or operational purposes, but we will make sure that those communications don’t include direct marketing.
We never share your name or contact details with third parties for marketing purposes unless we have your ‘opt-in’ consent to share your details with a specific third party for them to send you marketing. We do use third party service providers to send out our marketing, but we only allow them to use that information where they have agreed to treat the information confidentially and to keep it secure.
We may collect information about you and your use of our website via technical means such as cookies, webpage counters and other analytics tools. We use this as necessary for our legitimate interests in administering our website and to ensure it operates effectively and securely.
Our website may, from time to time, contain links to third party websites. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
If you work for one of our customers, suppliers or business partners, the information we collect about you may include your contact information, details of your employment and our relationship with you. This information may be collected directly from you or provided by your organisation. We use this as necessary for our legitimate interests in managing our relationship with your organisation and to comply with our legal obligations.
Information collected at our premises
Visitor information. We collect information about visitors to our premises. We may record information on your visit, including the date and time, who you are visiting, your name, employer, contact details and vehicle registration number. If you have an accident at our premises, this may include an account of your accident.
We operate surveillance and security systems at our premises including, but not limited to, CCTV and electronic access control systems (EACS) for the purpose of achieving our legitimate interest of protecting the property, ensuring the safety of visitors, tenants and clients, and assisting with the prevention and detection of crime and anti-social behaviour. These systems may also be used for monitoring workers who are carrying out their duties at the property. This includes our own staff and tenants’ staff. This includes our own staff and tenants’ staff. We display notices to make it clear that we operate surveillance systems.
We collect and hold information provided to us by direct job applications or from recruitment agencies and use this in evaluating candidates, recording our recruitment activities, to enter into an employment contract and to enable us to perform our employment law obligations and rights. For successful applicants, information will be used in accordance with our internal privacy notice which will be provided.
If you are listed as a referee by a job applicant or an emergency contact by someone who works for us, we will hold your name, contact details and details of your relationship with that worker. We will use this only to contact you to carry out our obligations under employment law.
If we consider there to be a risk that we may need to defend or bring legal claims, we may retain your personal information as necessary for our legitimate interests in ensuring that we can properly bring or defend legal claims. We may also need to share this information with our insurers or legal advisers.
Information we receive from third parties
We work with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers and credit reference agencies) who may provide us with information about you, to be used as set out in this notice.
Special categories of data
We may collect and use the following “special categories” of more sensitive personal information in the following situations:
Biometric data (in relation to security monitoring systems)
Information about your health, including medical records (in relation to insurance claims for the legitimate interest of managing the property and as necessary to establish, exercise or defend legal claims).
THE LEGAL BASIS FOR PROCESSING YOUR PERSONAL INFORMATION
We will only use your personal information when the law allows us to do so. Although in limited circumstances we may use your information because you have specifically consented to it, we generally rely on the following legal bases to use your information:
- For employment-related purposes
- Where we need information to perform the contract we have entered into with you
- Where we need to comply with a legal obligation
- Where the processing is necessary for us to carry out activities for which it is in our legitimate interests (or those of a third party) to do so and provided that your interests and fundamental rights do not override those interests.
We will only use your personal information for the purposes for which it was collected unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
HOW YOUR PERSONAL INFORMATION IS SHARED
As well as any sharing listed above, we may also share your information with third parties, including third-party service providers (for example, those providing legal advice, IT services or payment processing). Third parties are required to respect the security of your personal information and to treat it in accordance with the law. We never sell your data to third parties.
We may share your personal information with third parties if we are under a duty to disclose or share your personal information in order to comply with any legal obligation.
All our third-party service providers are required to take appropriate security measures to protect your personal information. Where third parties process your personal information on our behalf as ‘data processors’ they must do so only on our instructions and where they have agreed to treat the information confidentially and to keep it secure.
Where there is persistent anti-social behaviour on our premises, we may share relevant and limited data with local organisations, for example schools, colleges and other establishments where significant numbers of visitors to the centre may travel from. Those recipients may then confirm to us if individuals we have notified to them are students at their establishments, or otherwise known to them, so that we can update them if further incidents occur. We do this as necessary for our legitimate interests in managing and reducing anti-social behaviour and assisting with the compliance of safety measures to support the safety of customers and on-site personnel. Data sharing with local third party organisations may include the sharing of images to identify individuals involved in anti-social behaviour. Images will only be shared with a local organisation with whom we have a formal Data Sharing Agreement in place which obliges them to comply with data protection law in relation to any information we share with them.
We may also need to share your personal information with a regulator or to otherwise comply with the law.
HOW LONG WE RETAIN YOUR PERSONAL INFORMATION
The period for which we will keep your personal information will depend on the purposes for which we are using your information. The retention period may be longer than the period for which we are providing services to you where we have statutory or regulatory obligations to retain personal information for a longer period, or where we may need to retain the information in case of a legal claim.
For the purpose of The Application, data will only be held for the period that you remain employed within Omni.
HOW WE KEEP YOUR INFORMATION SECURE
Maintaining the security of information is very important and we have measures in place which are designed to prevent unauthorised access to your personal information, we have set out some of these below.
All data is hosted on our own secure servers or those of our third-party providers of specific services. We have systems and protections in place to protect against unauthorised access and other external factors that could cause damage to your personal data. There are strict access requirements in place and access is restricted to those personnel on a need to know basis. Training is provided to our employees and workers who need access to personal information.
Hard copy documentation is stored in locked cabinets.
YOUR RIGHTS IN RELATION TO YOUR PERSONAL INFORMATION
You have a number of rights in relation to your personal information. The key rights are set out below:
Be informed about how we use your personal information
Obtain access to your personal information that we hold
Request that your personal information is corrected if you believe it is incorrect, incomplete or inaccurate
Request that we erase your personal information where there is no good reason for us continuing to process it (for instance, we may need to continue using your personal data to comply with our legal obligations).
Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to us using your information on this basis and we do not have a compelling legitimate basis for doing so which overrides your rights, interests and freedoms (for instance, we may need it to defend a legal claim).
Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
In the event that you notify us that you withdraw consent to the collection, processing and transfer of your personal information for a specific purpose (if we are relying on your consent rather than one of the other bases set out in section 3). We will no longer process your information for the purpose(s) you originally agreed to once we have received your notification unless we have another legitimate interest in doing so. If you think that we are using your information in a way which breaches data protection law, you have the right to lodge a complaint with the Information Commissioner’s Office ‘ICO’ (see section 8).
If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal information, withdraw your consent to the processing of your personal information or request that we transfer a copy of your personal information to another party, please contact us at firstname.lastname@example.org
CONTACT DETAILS AND COMPLAINTS
If you have any complaints about the way we use your personal information please contact us at 14 Floral Street, London WC2E 9DH and we will try to resolve the issue. If we cannot resolve any issue, you also have the right to complain to the Information Commissioners Office at ico.org.uk
CHANGES TO THIS PRIVACY NOTICE
Any changes we make to our privacy notice in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy notice.